Refund Policy for In Search of Giants
Effective Date: November 13, 2024
At In Search of Giants, we take great pride in the quality of our book and our commitment to customer satisfaction. We want you to be happy with your purchase, and we strive to ensure your order arrives in perfect condition.
1. Damaged or Defective Books
If your book arrives damaged or defective, please contact us as soon as possible at info@insearchofgiants.org. We ask that you provide a description of the issue along with any relevant photos of the damaged book and packaging. We will work with you to resolve the issue promptly by offering a replacement or providing a full refund, depending on the situation.
2. No Refunds for Change of Mind
Please note that we do not accept refunds for books if you simply change your mind or if the book is not to your expectations. We encourage you to carefully review the book details and reach out with any questions before completing your purchase.
3. Return Shipping
In the case of damaged or defective books, we will provide instructions for returning the book, and we will cover the cost of return shipping. If a refund or replacement is issued, it will be processed after we receive the returned item.
4. How to Contact Us
If you have any concerns about your order or believe the book you received is damaged or defective, please reach out to us as soon as possible at:
In Search of Giants
Email: info@insearchofgiants.org
Website: www.insearchofgiants.org
We will do our best to assist you and ensure a satisfactory resolution.